Privacy Policy

Welcome to ZEED4EV!

At ZEED4EV LLP, we are committed to safeguarding your privacy and the security of your personal information. Whether you are browsing our website, purchasing our products, or using our services via our platforms—including websites, mobile applications, and other interfaces (collectively, "Platforms")—this Privacy Policy outlines how we collect, use, store, and protect your information.

Acknowledgement & Consent

By accessing our Platforms, creating an account, or using our services, you acknowledge and consent to ZEED4EV’s collection, use, storage, and processing of your personal and non-personal information as described in this Privacy Policy. You confirm that you are legally authorized to provide this information to ZEED4EV and that doing so does not infringe on the rights of any third party. If you do not agree with this policy, we advise you not to use our Platforms or services.

Information We Collect

Personal Information

• Full Name
• Contact Details (Phone Number and Email Address)
• Vehicle Information (Registration Number, Model, and Location)
• Real-Time Location

Non-Personal Information

• Data from cookies and similar tracking technologies
• Public data from social media platforms
• Third-party analytics data

Device Permissions

• Location Access (to locate nearby charging stations)
• Camera Access (to scan QR codes on charging stations)
• Notification Access (to send promotional and transactional updates)

Purpose of Collection & Use

• To deliver and improve our products, services, and customer experience
• To personalize content, recommendations, and offers
• To send updates about services, offers, and new products
• To enhance the security, performance, and usability of our Platforms
• To meet legal and regulatory obligations
• To enable participation in surveys, promotions, or interactive services
• For fraud detection, diagnostics, and analytics

Information Sharing & Transfers

ZEED4EV may share your information with trusted third parties, including:

• Service providers, Charge Point Operators (CPOs), and Original Equipment Manufacturers (OEMs) assisting in service delivery
• Payment gateway partners for processing transactions
• Government authorities or law enforcement agencies when legally required

Communication Preferences

We may contact you via email, phone, text message, or push notifications for service-related or promotional purposes. You may modify your communication preferences at any time through your account settings or by contacting our support team.

Security Measures

We implement strict security protocols to protect your personal data against unauthorized access, misuse, or alteration. However, while we strive to use commercially acceptable means, no digital transmission or storage system can be guaranteed as completely secure.

Your Rights & Control

You have the right to:

• Access, update, or correct your personal data
• Withdraw consent or restrict the processing of your data
• Request the deletion of your data, in compliance with applicable law
• Opt out of receiving marketing or promotional messages

Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time.

Changes to This Privacy Policy

ZEED4EV reserves the right to update or revise this Privacy Policy at any time. Any changes will be reflected on our Platforms, along with the revised "Last Updated" date.

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