Terms of Service

ZEED4EV LLP
Website: www.zeed4ev.com
Contact: zeed4ev@gmail.com

1. Introduction

Please read these Terms of Service ("Terms") carefully before accessing or using the website operated by ZEED4EV LLP, available at www.zeed4ev.com (the "Website"). By accessing, browsing, or using our Website and related services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must not use our Website or services.

2. Scope of Services

ZEED4EV provides comprehensive information about its electric vehicle (EV) charging infrastructure, including station availability, partnerships for distributorship, and access to a cloud-enabled platform supporting enhanced charging operations. The Website also facilitates online service bookings and secure payment processing for customers.

Our Website may include links to third-party platforms or services. Such external sites are governed by their own terms and conditions, and ZEED4EV assumes no responsibility for their availability, content, or accuracy.

3. Modifications to Terms

ZEED4EV reserves the right to revise, update, or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Continued use of the Website following the publication of revised Terms constitutes acceptance of those changes.

4. User Accounts and Responsibilities

To access certain services, users may be required to create an account. You are solely responsible for safeguarding your account credentials and for any activity conducted under your account. ZEED4EV will consider all transactions and actions made through your account as authorized by you.

5. Intellectual Property

All content, trademarks, logos, designs, text, graphics, software, and other intellectual property displayed on or accessible via the Website are the exclusive property of ZEED4EV LLP, unless otherwise stated. No content may be copied, reproduced, distributed, or used in any manner without our prior written consent.

6. Payment Terms

All transactions on the Website are securely processed via Razorpay. Users are responsible for ensuring the accuracy of their payment information. ZEED4EV is not liable for any fraudulent, unauthorized, or erroneous transactions made through third-party payment processors.

7. User Reviews and Feedback

Users may submit ratings, reviews, and feedback regarding ZEED4EV’s services. All submitted content must be truthful, respectful, and free from defamatory, abusive, or misleading language. ZEED4EV reserves the right to remove any inappropriate or non-compliant content at its sole discretion.

8. Prohibited Conduct

• Violate any applicable laws or third-party rights.
• Use automated systems (e.g., bots or scrapers) to access or interact with the Website.
• Attempt to interfere with the proper functioning, security, or integrity of the Website or its infrastructure.

9. Suspension or Termination

ZEED4EV reserves the right to suspend or terminate access to the Website or specific services, without notice, if you violate these Terms or applicable laws. Such suspension or termination shall be at our sole discretion and without liability.

10. Limitation of Liability

To the fullest extent permitted by law, ZEED4EV LLP shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the Website or services. Our total liability, under any circumstances, is limited to the amount paid by you for the services directly through our Website.

11. Indemnity

You agree to indemnify, defend, and hold harmless ZEED4EV LLP, its affiliates, partners, employees, and representatives from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from your use of the Website or breach of these Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996, with the venue for arbitration in New Delhi, India. The language of arbitration shall be English.

13. Refund Policy

Refunds may be requested for eligible cases, such as incorrect billing or service failure, within six (6) months from the transaction date. All refund requests are subject to internal review and approval. If approved, refunds will be processed within 5–7 business days.

14. Feedback and Suggestions

Any feedback, suggestions, or ideas submitted to ZEED4EV via the Website or other communication channels are considered non-confidential and may be used, adapted, or implemented by ZEED4EV without obligation or compensation.

15. Contact Information